The Team

Owner & CEO

Bill Popielinski brings 15+ years of RV repair experience, striving for stress-free travel and unforgettable adventures for every customer. Known for quality workmanship and honest advice, Bill treats every RV like a home away from home. His attention to detail ensures each camper is road-ready, reliable, and built for lasting memories.

From regular maintenance to complex repairs, Bill prioritizes customer satisfaction with dedicated, expert care. With Bill, you get more than service—you get a partner who values your adventures as much as you do.

Operations Support &
Marketing Manager

With over four years at Rocky Valley RV, Amy plays a key role in shaping the voice and heart of our brand. As our Operations Support and Marketing Manager, she brings a unique blend of creativity, strategy, and empathy to everything she does. From crafting impactful campaigns to building lasting connections with our customers, Amy ensures every interaction reflects the warmth and professionalism we stand for.

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Her ability to keep the team aligned, energized, and focused on our mission has made her an invaluable part of the Rocky Valley RV family. Whether she’s leading a brainstorming session or helping a customer feel right at home, Amy keeps us all moving in the right direction.

Service Advisor

Brittany joined the Rocky Valley RV team in early 2026 and has already proven to be a valuable asset to our operations.  She brings an extensive background in customer service, and is the friendly voice on the other end of the line, ready to handle your service scheduling and provide expert guidance.

​Brittany is the 'bridge' between our customers and our technicians, she handles the scheduling, keeps you updated on your RV progress, and makes sure no detail is overlooked.

Whether you are a local resident or a traveler passing through the Great Smoky Mountains, Brittany is committed to seeing your repair through to the end and getting you back on the road with total peace of mind.

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We are thrilled to have her on the team, and she's ready to make sure your next service visit is the smoothest one yet.

Lead Carpenter

Randy, our lead carpenter, brings 20 years of RV experience, ensuring top-quality repairs with precision and care.

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From roof repairs to slide-out rebuilds, he expertly restores damaged areas while maintaining structural integrity and visual appeal.

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Known for his craftsmanship, Randy tackles complex bodywork with attention to detail, ensuring repairs withstand the demands of the road.

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Because of his hands-on expertise, every project reflects the highest standards of quality and durability.

Ultimately, Randy’s goal is simple: provide peace of mind by keeping your RV safe, reliable, and adventure-ready.

Service Technician

With over 30 years of RV experience, Jim expertly handles everything from routine RV maintenance to complex repairs with precision and care.

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Because of his extensive background, there’s rarely an issue he hasn’t seen, diagnosed, and resolved efficiently.

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Whether it’s electrical, plumbing, structural, or cosmetic work, Jim’s versatile skill set ensures top-quality results every time.

Customers appreciate his dedication to getting the job done right the first time, without unnecessary delays or stress.

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Ultimately, Jim’s goal is clear: keep your RV road-ready so you can enjoy worry-free adventures wherever the journey leads.

Mobile Technician

With a strong background in troubleshooting and diagnostics, Charles brings discipline, problem-solving skills, and a can-do attitude to the Rocky Valley RV team. Fresh out of specialized RV technician training, he’s eager to apply his skills, learn from our experienced crew, and go the extra mile to serve our customers.

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Charles approaches every repair with focus and determination, always ready to lend a hand and find solutions that keep our customers rolling. His commitment to excellence and willingness to learn make him a valuable addition to our growing team.

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We’re proud to have Charles on board as he begins this next chapter of service—this time, in the RV world.